PRIVACY POLICY

What type of information do you collect?

We are committed to protecting our visitors' privacy and we will not collect any personal information about you as a visitor unless you provide it voluntarily. Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes (including as required by law) relevant to providing the service you requested – in any other case, we will request to obtain the consent of the individual concerned. We will only store your personal information for the length of time required for the purpose for which it is collected. 

 

For more information on Cookies please visit https://www.allaboutcookies.org/ 

How do you collect information?

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How do you store, use, share and disclose your site visitors' personal information?

Our company is hosted on an online platform that allows us to sell our products and services to you. Your data may be stored through data storage, databases, and general applications. Data is stored on secure servers behind a firewall. 

All direct payment gateways offered by the platform and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

How do you use cookies and other tracking tools?

The platform, any third-party application, Google Analytics, uses cookies:

  • To provide a great experience for our visitors and customers.

  • To identify registered members (users and customers who register to our member service site).

  • To monitor and analyze the performance, operation, and effectiveness of the platform.

  • To ensure our platform is secure and safe to use. 

How can I withdraw their consent?

If you don’t want us to process your data anymore, please contact us at hello@burbankgardenshop.com or send us mail to: 726 N. Maple St. Burbank, CA 91505. 

Privacy policy updates:

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and contact information:

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello@burbankgardenshop.com or send us mail to: 726 N. Maple St. Burbank, CA 91505